Before you arrive…
Here is a step-by-step guide for our new customers. We hope you enjoy the Balian Springs experience!
Plan your visit to last at least half a day long for full enjoyment.
Daily Admissions are on a first come first serve basis. Reservations at our Lilikoi Day Spa are encouraged.
The general Admission fee is not included in spa packages.
1. Check In
A government-issued ID will be required to check-in, and there may be a bag-check for any outside foods/beverages, and/or other prohibited items. After check-in, you will receive a numbered electronic wristband to wear, which will be used throughout your visit.
*Conservative swimwear is suggested in order to enjoy all of our amenities.
2. Locker Rooms
After placing your shoes in the shoe locker you will receive your wristband which you will use throughout your stay. Your wristband is used inside the clothing locker room. Here you will be provided with a bag, robe, towel, and slippers.
*Robes are required to be worn during your stay.
3. Explore
Amenities include indoor/outdoor Hydrotherapy pools, saunas and steam rooms, an array of lounges and eateries. Departments times are subject to change.
*20% service charge added to all services
4.Check Out
After returning your bag, robe, towel, and slippers you will provide reception with your wristband. Any a la carte services, food, and beverages you enjoyed will be settled during checkout. Once your tab has been closed, you may return your wristband and retrieve your shoes from the shoe lockers.
